PAYE and Payroll Outsourcing

PAYE vs umbrella: examples for agencies and contractors

Four real-world situations, and which payroll route fits each one.

Choosing between direct PAYE and umbrella employment is easier with examples. These are simplified, and every case depends on its facts.

Example 1A contractor on short assignments

A forklift driver takes three-month assignments through two agencies. Umbrella employment gives them one employer and one payslip across assignments, with holiday pay and statutory sick pay.

Example 2An agency with long-term temps

An agency places care workers with the same care home for a year. It wants to control their terms, so it employs them directly on agency PAYE and outsources the processing.

Example 3A contractor who wants benefits

A site supervisor is happy with umbrella employment and wants more from it. Umbrella Platinum adds KC Rewards+, with fuel savings and 24/7 GP access, for £2.50 a week more.

Example 4An agency scaling quickly

An agency doubles its temporary workforce in six months and cannot recruit HR staff fast enough. A PEO arrangement lets Kingsley Crest employ the workers and handle HR.

The rule of thumb

  • Workers moving between assignments: umbrella.
  • Workers the agency wants to employ: direct PAYE.
  • A workforce the agency wants employed and managed for it: PEO.

Use our solution finder for a starting point.

Frequently asked questions

Can a worker switch from umbrella to PAYE?

Yes, if the agency or client offers direct employment. The new employer would then run PAYE.

Does umbrella employment cost the worker more?

The margin and employer costs come from the assignment rate, so compare take-home pay on the same total cost to the agency.

Need help with this? Our payroll and compliance team can talk it through with you. Compare payroll solutions.

Last reviewed 9 October 2026. General information, not legal or tax advice.